Support
The best way to reach me
Leave a review on the App Store. I read them, and I answer — publicly, so
you can see exactly how issues get handled. Bug reports, feature requests,
confusion about how something works: all welcome there.
Getting started
- You'll need an Anthropic API key. Create one at
console.anthropic.com (Anthropic
bills you directly for what your stories use — Backstory adds nothing on
top). Paste it during onboarding or in Settings.
- The in-app guide (Settings → How Backstory works)
explains the turn grammar, the knowledge ledger, sealed envelopes, and the
rest of the machinery.
Common questions
- Why bring my own key? It's what makes the privacy story
possible: no account, no middleman, your words go from your device to
Anthropic and nowhere else — and you pay actual usage cost, not a marked-up
subscription.
- How much does the API cost to use? The app shows you the
real cost of every reply, and a Spend dashboard in Settings totals it by day
and story. Context is aggressively cached to keep long sessions cheap.
- Where are my backups? Files app → On My iPhone →
Backstory → Backups. Daily automatic JSON backups, restorable from
Settings. Your data is yours — take it with you anytime.
- Is my writing used to train anything? Not by us — we
never see it. For Anthropic's handling of API data, see
their policy.